RETURN & REFUND POLICY

Effective Date: [January 1st, 2024]

At Justian & Company, we strive to provide our customers with high-quality clothing and exceptional customer service. Due to the limited quantity of our products, we have implemented the following return policy:

1. Returns:

We do not accept returns or exchanges for reasons such as change of mind, wrong size, or personal preferences. Please make sure to carefully review the product details, size charts, and specifications before making a purchase.

2. Manufacturer Defects:

If you receive a product with a manufacturer defect or error, we apologize for the inconvenience and will be happy to assist you. Please contact our customer service within [5] days of receiving the item to report the issue.

3. Eligibility and Process for Manufacturer Defects:

- To be eligible for a return due to a manufacturer defect, the item must be unused, unworn, and in its original condition with all tags and packaging intact.

- Please provide proof of purchase, such as the order number or receipt, when contacting our customer service.

- Our customer service team will guide you through the return process and provide instructions for returning the defective item.

- Once we receive the returned item and confirm the manufacturer defect, we will offer a replacement of the same item, if available, or a refund to the original payment method.

- The refund amount will cover the cost of the item, including any applicable taxes and shipping charges.

4. Contact Information:

For any questions, concerns, or to report a manufacturer defect, please contact our customer service team at [support@justianco.com].

Please note that our return policy is subject to change without prior notice. We encourage you to review the policy on our website or contact our customer service for the most up-to-date information.

We appreciate your understanding and support of our return policy. Thank you for choosing Justian & Company for your clothing needs.